Website fixes

What we fix.

Below are the failures we clear most weeks. Each one carries a flat price, quoted upfront, and most are done the same day. You don't need to host with us. You don't need a maintenance plan. You need to tell us what's broken.

Chrome flags your site as unsafe.

The SSL certificate expired, installed wrong, or the page loads mixed content — some assets over plain HTTP. The "Not Secure" warning turns visitors around at the door.

How we fix it We renew or reinstall the certificate correctly, force all HTTP traffic to HTTPS, track down every mixed-content reference, and set auto-renewal so it can't lapse again. Usually under 30 minutes. From $95.

"There has been a critical error."

The WordPress white screen. It's almost always a bad plugin update, a PHP version bump, or a broken theme — and it locks you out of your own admin.

How we fix it We get in over SFTP, isolate the broken plugin or theme, roll it back to a working version, and restore admin access. Your content stays exactly where it was. Same day, every time. From $125.

The contact form stopped delivering.

The most expensive silent failure in small business. Customers send messages; the messages vanish. Usually the host's mail server got blocked, or a plugin update quietly killed the form.

How we fix it We test end to end, move you to a reliable transactional sender (SMTP via Postmark or SendGrid), confirm leads land in your inbox, and add submission backups so nothing is ever lost again. From $145.

Your site was hacked.

Pharmacy spam pages, Japanese text in your Google results, redirects dumping visitors onto gambling sites, warnings in Search Console. Stay calm — we've cleared this exact attack more than fifty times.

How we fix it We isolate the site, scan for malware, clean the infected files, restore from a clean backup if needed, patch the entry point (usually an out-of-date plugin), harden it behind a firewall, and file the reconsideration request with Google. From $295.

It used to be fast. Now it crawls.

Visitors bounce and rankings slide. The cause is usually image bloat — 10MB photos straight off a phone — a runaway plugin, or a host throttling you onto a slower shared server.

How we fix it Free diagnosis with PageSpeed and our own tooling. Then we compress images losslessly, set up proper caching, cut or replace the bloated plugins, and quote one flat number for the work. No monthly "performance retainer." From $145.

You want off your old host.

GoDaddy, Bluehost, HostGator, Network Solutions — plenty of clients reach us after years of being upsold on things they never needed. You want out, but you're afraid you'll lose everything in the move.

How we fix it We migrate sites every week. Full move with zero downtime: site, database, email, DNS. Hand us the password to the old host and we take it from there, including a note the moment the switch goes live. Free when you host with us going forward.

The site is down.

The single most stressful sentence an owner can say out loud. It could be a server outage, an expired domain, a DNS fault, or the host suspending you for "exceeding resources."

How we fix it Call us. We diagnose live, restore service, and if it comes to it, migrate you onto our hosting on the same call. We've run emergency migrations in under two hours. Emergency rate from $195.

It breaks on mobile.

Text overflowing, buttons cut off, menus that won't open on a phone. Usually a site built before "responsive" was standard, or one where a recent theme update broke the mobile view.

How we fix it We test on real devices — we keep a drawer of older phones — patch the CSS, fix the menu, and confirm it works thumb-first. Roughly 70% of small-business visits come from phones, so this is worth doing properly. From $145.

Google shows the wrong information.

An old phone number in search. Wrong hours. A stale address. Reviews that confuse people. Customers can't find you — or they find you, and the details are wrong.

How we fix it We claim or correct your Google Business Profile, sync the site's contact details, hours, and structured data with what Google reads, submit the corrections, and show you how to update it yourself next time. From $145.

Don't see your problem here?

These are the common ones. We've fixed stranger. Describe what's happening in plain words and we'll come back with a flat price, usually within the hour.

Tell us what's wrong
The process

How an emergency fix runs.

From "the site is on fire" to "the site is handled" — most often inside a single afternoon.

1

You call or write.

Describe what's happening in plain words. You don't need to know what's actually wrong — that's our job. We diagnose and quote a flat price before any work starts.

2

We diagnose for free.

Once you share a login or temporary access, we find the fault, send a one-paragraph explanation in plain English, and name a single flat price.

3

We fix and explain.

You approve. We fix. You get a short note on what happened and how to spot it early next time. Thirty-day warranty if it returns.

Something broken?

Don't sit on it. Call.

The fastest way out of a website emergency is the phone. A real person answers Mon–Fri, 8a–6p Central. After hours, send a note and it's the first thing we pick up.

What to have ready

  • Your website address
  • A description of what's broken
  • Roughly when it started
  • That's enough. We'll ask the rest.
Service areas

Website design across the Bay Area.